Sawariya Organics Powders (“we”, “us”, or “our”) is committed to protecting the personal data of our customers and website visitors. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the choices and rights available to you under applicable Indian law.
Sawariya Organics Powders is the Data Fiduciary responsible for processing personal data collected through our website and order systems in India. For questions, requests, or concerns please contact our Grievance Officer (details below).
Personal data you provide: name, billing & shipping address, email, phone number, order details, payment information (payment card details are processed by our payment gateway and not stored on our servers unless otherwise stated), customer support communications, and any other information you choose to provide.
Data collected automatically: IP address, device identifiers, browser type, pages visited, referrer, cookies and analytics data.
Special categories / Children: We do not knowingly collect personal data of children (individuals under 18). If we discover we have collected a child’s personal data without parental/guardian consent we will promptly delete it.
We process personal data to:
Process, verify and fulfill orders, returns and refunds;
Communicate order status, customer service and account-related messages;
Process payments and prevent fraud;
Provide and improve our website, products, and services;
Send marketing communications where you have opted in (you can opt out any time);
Comply with legal and tax obligations;
Detect and prevent security incidents, abuse or fraud.
Where required, we rely on your consent to process personal data for specific purposes (for example, marketing). We also process data to perform the contract of sale (order fulfilment), for legitimate business interests (fraud prevention, system security, site improvement), and to meet legal obligations.
We do not sell your personal information. We share personal data with third parties only to the extent necessary to deliver the services you request, and under written agreements requiring them to protect data. Typical recipients include: payment gateways, shipping partners, web hosting and cloud providers, analytics and email service providers, and other service providers who act on our instructions.
Some of our service providers may process or store data outside India. Where we transfer personal data outside India we will put in place appropriate safeguards and contractual protections as required by law.
We keep personal data only as long as required for the purposes described above and to meet legal and accounting obligations. Typical retention periods we use:
Order, billing and tax records: up to 7 years (or longer if required by law);
Marketing lists and consent records: until you withdraw consent or request deletion;
System logs and audit trails: as required for security and compliance (generally at least 1 year for logs).
When the purpose for which data was collected ends, and no legal obligation requires retention, we will securely delete or anonymize the data.
We use cookies and similar tools to operate the site, remember preferences, and analyze usage. Most browsers allow you to manage or block cookies, but blocking cookies may reduce site functionality. Our cookie banner / settings page explains the cookies we use and how to opt out where applicable.
We implement reasonable technical and organizational measures to protect personal data (access controls, encryption of sensitive channels, secure payment processing). No system is perfectly secure; we continuously review and improve our safeguards.
We do not provide services directed to children under 18. If you believe we have collected a child’s personal data without appropriate parental/guardian consent, contact our Grievance Officer and we will take prompt steps to remove it.
Under Indian law you have rights including:
Right to access personal data we hold about you;
Right to correct or update inaccurate data;
Right to withdraw consent where processing is based on consent;
Right to request erasure or restriction of processing, subject to legal exceptions (for example, we may retain data needed for tax or accounting compliance);
Right to lodge a complaint with the Data Protection Board if you are not satisfied with our response.
To exercise any right, contact our Grievance Officer using the contact details below. We may request reasonable information to verify your identity before acting on requests.
If we become aware of a security incident that compromises personal data, we will follow applicable legal requirements and notify affected individuals and relevant authorities as required.
Our website may link to third-party sites. This Privacy Policy does not cover their practices. Please review the privacy notices of other sites before sharing your personal data.
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.
If you have questions, want to exercise your rights, or wish to make a complaint, contact:
Grievance Officer
Sawariya Organics Powders
Email: info@sawariyaorganics.com
Phone:+91 98791 48365
Address: 35, RAVIDARSHAN SOC, PUNA SIMADA ROAD, B/H.SHYAMDHAM SOC, PUNAGAM, Surat, Gujarat, 395010
